Help Forum

Do you have questions? Because we have answers and want to share! Welcome to Recognia’s Help Forum where we aim to… well, help. Browse existing posts, or if you can’t find what you’re looking for, start a conversation of your very own. This is of course a public forum so let’s be nice and help one another out.

Parameters

Submitted by sgnorton on
Related Product: 
Intraday Trader

I am attempting to set parameters for intraday classic patterns (eg - # of bars min/max, % of prices) - can any one give me some guidance? Also, a definition of what "min and Max" are??

Can I see the charts for the stocks in my alert emails and get all the explanations?

Submitted by Recognia_Team on
Related Product: 
Technical Insight

The alert email may include a link that will take you back to the website where you can login and see the chart/education page for the specific Technical Event we reported. If you do not have this link from your email, you can access all of your latest alert content online.

What time will I get my Technical Event Alerts (daily charts)?

Submitted by Recognia_Team on
Related Product: 
Technical Insight

Our commitment is to have daily alerts available no less than 2 hours before the market opens so everyone should have them in their inboxes by 7 am local time to prepare for the day’s trading. In practice, the alerts arrive earlier, often 11pm local time after market close.

When are the latest Technical Events posted for daily charts?

Submitted by Recognia_Team on
Related Product: 
Technical Insight

Typically the nightly process to identify Technical Events on daily charts is finished by 23:00 local time. There are some nights that vary, depending on the trading activity for the day and other factors such as stock splits, and historical price corrections sent from our data supplier.

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